Your Privacy

Privacy Policy

Last updated: January 2026

Life for a Life Memorial Forests (“Life for a Life”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Who we are

Life for a Life Memorial Forests is the data controller for the personal data we process.

Contact details:

Email: info@lifeforalife.org.uk

Website: www.lifeforalife.org.uk

2. What information we collect

a) Information collected automatically

When you visit our website, our web server automatically collects limited technical information for security and statistical purposes. This may include:

  • Your IP address (anonymised where possible)
  • Date and time of your visit
  • Pages viewed and documents downloaded
  • Time spent on pages
  • Referring website
  • Browser type and operating system

This information does not normally identify you personally.

b) Information you provide voluntarily

We may collect personal information that you choose to provide, such as:

  • Your name
  • Your email address
  • Any other information you include when contacting us via email or online forms

We do not collect personal data unless it is provided voluntarily.

3. How we use your personal data

We only use your personal data for clear and legitimate purposes, including:

  • Responding to enquiries and communications
  • Administering memorial tree dedications and related services
  • Managing our relationship with individuals, partners, and organisations
  • Improving our website and services through anonymous statistical analysis
  • Meeting legal or regulatory obligations

We do not sell, rent, or trade your personal data.

4. Lawful bases for processing

Under UK GDPR, we rely on the following lawful bases to process personal data:

  • Consent – where you have explicitly agreed (e.g. contacting us via a form)
  • Contract – where processing is necessary to provide a service you have requested
  • Legitimate interests – where processing is necessary for our legitimate activities and does not override your rights
  • Legal obligation – where we are required to process data by law

5. Cookies and analytics

Our website uses first‑party cookies to ensure it functions correctly and to improve user experience.

We also use third‑party analytics services, including Google Analytics, to understand how visitors use our website. This information helps us improve our content and services.

  • Analytics cookies are only set with your consent
  • IP anonymisation is enabled where available
  • Data collected may be processed outside the UK

Appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or adequacy regulations, are used to protect data transferred internationally.

For more information, please see our Cookie Policy:

https://www.lifeforalife.org.uk/company/cookie-policy/

6. Who we share your information with

We may share personal data only where necessary and appropriate, including with:

  • Trusted service providers (e.g. website hosting or maintenance providers)
  • Professional advisers where required
  • Public authorities where we are legally required to do so

All third parties are required to respect the security of your data and to treat it in accordance with the law.

7. How long we keep your data

We retain personal data only for as long as necessary for the purpose for which it was collected, including:

  • Enquiry correspondence: typically retained for administrative and legal purposes
  • Financial or contractual records: retained in line with statutory requirements

When data is no longer required, it is securely deleted or anonymised.

8. Your data protection rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to processing based on legitimate interests
  • Request data portability where applicable
  • Withdraw consent at any time (where consent is the lawful basis)

To exercise any of these rights, please contact us using the details above.

9. Complaints

If you are unhappy with how we handle your personal data, we encourage you to contact us first so we can address your concerns.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)

Website: ico.org.uk

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be published on our website, and the revision date will be updated accordingly.

We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via the details on our website.

© Life for a Life Memorial Forests